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FAQ

What types of wellness products does VibroCare offer?

VibroCare specializes in innovative wellness products designed to enhance self-care routines. Our product range includes items such as the VibroCare Massage Ball, which provides targeted relief and relaxation, among other holistic health solutions.

How do I ensure the effectiveness of VibroCare products?

To maximize the effectiveness of our products, it is recommended to follow the usage instructions provided with each item. Regular use, combined with a balanced approach to wellness, can significantly enhance the benefits experienced.

What is the return policy for VibroCare products?

VibroCare accepts returns or exchanges for items purchased from our website within 30 days, provided they are undamaged and in their original packaging. Certain items, such as intimate or sanitary goods, are exempt from returns.

How long does shipping take for VibroCare products?

Orders typically require 3-5 working days for processing before shipping. However, during peak periods or holidays, this may extend up to 10 days. Delivery times may vary based on the destination and shipping method selected.

What should I do if my VibroCare product arrives damaged?

If you receive a damaged or defective item, it is crucial to report the issue within 48 hours of delivery. Please contact our customer service team with your order details to initiate a claim.

Are there any international shipping options available?

Yes, VibroCare partners with major international shipping companies to offer flat rate worldwide shipping. However, international shipments may be subject to import taxes and duties, which are the recipient's responsibility.

How can I track my order?

Once your order has been dispatched, you will receive an email containing a tracking number. Please note that it may take several days for the tracking information to update in the system.

What if I have further questions or feedback?

We welcome any questions or feedback regarding our products or services. Please feel free to reach out to us via email at hello@vibrocare.net, and we will be happy to assist you.

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